Custom Monitor Setups for Public Safety Consoles – Built for the Future

Why Russ Bassett Consoles Are the Ideal Foundation for Evolving Technology Needs

In 911 dispatch centers and public safety answering points (PSAPs), monitor configurations are more than a matter of preference — they directly impact performance, visibility, and long-term reliability. With technology rapidly evolving and screen-intensive applications, such as CAD, video feeds, and telephony systems, becoming increasingly sophisticated, agencies are reevaluating how monitors are configured on their dispatch consoles.

At Russ Bassett, we specialize in designing console systems that not only meet current technology demands but anticipate future growth and integration — particularly when it comes to complex monitor arrangements.

From Multi-Monitor to Ultrawide Efficiency

Traditionally, many dispatch centers have relied on six 24” 1080p monitors in a 2x3 grid layout, with additional side monitors for radios and phones. This configuration works well for a variety of applications. Still, it comes with a larger footprint and physical space, as well as cable management challenges and, oftentimes, operator fatigue.

Forward-thinking agencies are now transitioning to dual 49” ultrawide curved monitors with a 5120x1440p resolution. This setup not only provides exceptional horizontal workspace but adds valuable vertical resolution, which is especially beneficial for applications like CAD that support customizable, multi-pane layouts. Operators switching to these displays have mentioned improved focus, efficiency, and reduced eye strain.

Russ Bassett consoles are engineered to support all of these configurations. Whether your team is using individual monitor arms or integrated slatwall arrays, our console systems provide:

• Universal compatibility with new and legacy monitor models
• Flexible cable management for high-resolution setups
• Electric height and focal depth adjustments for better user ergonomics
• Room for side-mounted portrait screens and accessory integration ( + speaker mounts)
• Support for future upgrades without needing to overhaul your furniture

Designed for Technology – Built for Public Safety

The bottom line is that Russ Bassett’s console solutions are not only compatible with today’s most advanced monitor setups, they’re designed with the operator in mind and adaptability for the future — no matter what configuration you're aiming for.

Whether you're building a new PSAP or upgrading an existing center, partner with Russ Bassett to build a technology-forward, operator-approved solution that’s ready for tomorrow.

Want to see how Russ Bassett consoles can support your custom monitor configuration?
[Contact us today] for a free consultation or check out our latest installations.