When you’re running a mission-critical security operations center, you can’t settle for just any furniture. Your security consoles need to support long shifts, heavy-duty technology, and have a long life under warranty. With so many options, it can be hard to choose...
Explore Mission Critical Consoles Essential to buying mission critical console furniture is knowing your options and finding the best fit for your team. There are many console styles available to public safety 911 dispatch and operations control teams. However,...
We are pleased to announce a new partnership with ASR Enterprises, based in Downingtown, PA. ASR will represent Russ Bassett console furniture products in the Security Operations Control (SOC) market. ASR Enterprises is known for providing sales and marketing support...
At Russ Bassett, our design, engineering and manufacturing teams consistently seek improvement. We do this by maintaining close relationships with materials providers, technology vendors and mission critical teams in the field. We listen to their likes and dislikes,...
The Regional Old Colony Communications Center (ROCCC), located in Duxbury, MA handles 911 calls, Police, Fire, and EMS dispatching for the Towns of Duxbury, Plympton, Halifax, Hanson and Rochester. In 2020 ROCCC unveiled its new headquarters which includes new public...
FFCic for Your DispatchersWhen you buy dispatch console furniture, you are making an important choice that will affect your team’s productivity for years. You do not want to make your purchases too quickly and end up with furniture that is not ideal for your team....
In its recent member newsletter, the Air Traffic Control Association (ATCA) spotlights Mitch Herrick, Russ Bassett Director, Air Traffic Control (ATC) Consoles. Read on to learn more about what makes ATC unique, the importance of project management, and effects of...
When it comes to dispatch console furniture, it is important to consider the surface edge type. The surface edge is one of the first interfaces a dispatcher has with their console and it is a common rest for elbows and forearms. It is also often bumped by chairs. A...
As a 911 dispatcher, you provide assistance to your communities, your partners, families and friends. National Pubic Safety Telecommunicators Week is a wonderful time for us to recognize your dedication to the communities you serve. It's also the perfect time for you...
Over the last several weeks we have all become reacquainted with hand-washing best practices and Tips for Keeping PSAPs Healthy – Cold, Flu and COVID-19. We know your 24/7 mission-critical center is concerned about preventing the spread of the virus and keeping teams...