In its recent member newsletter, the Air Traffic Control Association (ATCA) spotlights Mitch Herrick, Russ Bassett Director, Air Traffic Control (ATC) Consoles. Read on to learn more about what makes ATC unique, the importance of project management, and effects of...
When it comes to dispatch console furniture, it is important to consider the surface edge type. The surface edge is one of the first interfaces a dispatcher has with their console and it is a common rest for elbows and forearms. It is also often bumped by chairs. A...
As a 911 dispatcher, you provide assistance to your communities, your partners, families and friends. National Pubic Safety Telecommunicators Week is a wonderful time for us to recognize your dedication to the communities you serve. It's also the perfect time for you...
Over the last several weeks we have all become reacquainted with hand-washing best practices and Tips for Keeping PSAPs Healthy – Cold, Flu and COVID-19. We know your 24/7 mission-critical center is concerned about preventing the spread of the virus and keeping teams...
Keeping everyone healthy is paramount for public safety teams. Cold and flu season is upon us. And this year we are working together to #flattenthecurve of COVID-19. For those of you serving our communities at Public Safety Answering Points, from Critical Systems...
Do you want to demo products before you buy and it's not in the cards to send teams to vendor showrooms or national APCO or NENA expos? For teams who want to explore the working features of a dispatch console without leaving their Comm Center, we have great news! Russ...
Rather than investing in all new console furniture, some centers may want to consider a suite of upgrades that will extend the monitor mounting capability of existing consoles and deliver operator comfort upgrades. If you are a current Flex customer and you are...
In 2019, Denver 911 Communications Center upgrades their 911 dispatch center. According to 9news.com, “The 43,000-square-foot center at 12025 E. 45th Ave. houses 53 call-takers and dispatchers, an increase from the previous location, which had the capacity to host...
If your center is considering new console furniture within the next few years, consider the top 3 recommendations from 911 centers who recently replaced aging dispatch consoles. 1 "IT'S NEVER TOO EARLY TO BEGIN YOUR RESEARCH" Explore multiple options to ensure you...
APCO is a few months away and we are already excited! In addition to the fantastic training opportunities and fun networking events, we’re excited to share news, demo opportunities and some collectible swag. Flex consoles continue to lead the durability race If your...