User-centered design is more than just a buzzword; it’s vital to creating console furniture that meets the needs of mission-critical operators. Small tweaks can make a large difference in keeping operators comfortable, reducing back pain and strain, and keeping...
Ergonomics is the applied science of equipment design, intended to maximize productivity by reducing operator fatigue and discomfort. To improve operator health, performance, and engagement in the workplace, mission-critical agencies should consider ergonomic...
As technology has changed, console design has evolved. Fixed-Height surfaces gave way to Sit-Stand consoles with keyboard mechanisms and greater adaptability for multi-monitor use. These evolving needs and requirements in mission-critical environments has led to the...
Keeping your 911 dispatch center clean and free of nasty germs and bacteria should be everyone’s responsibility. A dusty/dirty workspace can reduce your immune system, cause allergy issues and keep you from being your best in an already stressful environment. Even if...
At Russ Bassett, our design, engineering and manufacturing teams consistently seek improvement. We do this by maintaining close relationships with materials providers, technology vendors and mission critical teams in the field. We listen to their likes and dislikes,...
Now, more than ever before, mission critical agencies are seeking more effective methods for reducing the threat of the novel coronavirus. A new technology supplements the conventional methods of hand washing and cleaning. New Technology Disinfects 911 Dispatch...
We all know 911 dispatchers have immensely stressful jobs. On top of all the usual work and home stressors, dispatchers spend day after day listening to the worst experiences of other people’s lives. Working in a dispatch center, it’s critical to take care of yourself...
As a 911 dispatcher, you provide assistance to your communities, your partners, families, and friends. National Public Safety Telecommunicators Week is a wonderful time for us to recognize your dedication to the communities you serve. It's also the perfect time for...
Over the last several weeks we have all become reacquainted with hand-washing best practices and Tips for Keeping PSAPs Healthy – Cold, Flu and COVID-19. We know your 24/7 mission-critical center is concerned about preventing the spread of the virus and keeping teams...
Keeping everyone healthy is paramount for public safety teams. Cold and flu season is upon us. And this year we are working together to #flattenthecurve of COVID-19. For those of you serving our communities at Public Safety Answering Points, from Critical Systems...