Overview: Prince William County is beginning a much-anticipated renovation. The project includes replacing 15+ year old dispatch consoles that are in disrepair. Challenge: Prince William’s existing consoles, expected to function fully to end-of-life, are fraught...
As technology has changed, console design has evolved. Fixed-Height surfaces gave way to Sit-Stand consoles with keyboard mechanisms and greater adaptability for multi-monitor use. These evolving needs and requirements in mission-critical environments has led to the...
Overview: The Peoria Police Department 911 dispatch team is operating at consoles that are “extremely outdated, not ergonomic, and not functional for 24/7 operations." Peoria, AZ is seeking updated consoles, and a new floorplan that promotes communication and...
Keeping your 911 dispatch center clean and free of nasty germs and bacteria should be everyone’s responsibility. A dusty/dirty workspace can reduce your immune system, cause allergy issues and keep you from being your best in an already stressful environment. Even if...
Overview: Yale University’s Public Safety Dispatch team monitors regular campus activities and large special events that require multi-agency support. The Communications Division seeks to create a professional campus police dispatch space with console furniture that...
It is an exciting time when your 911 dispatch center undergoes a face lift. Whether it is new paint, flooring, consoles, or all the above, there will be the need to consider materials and finishes. If you do not have an interior designer guiding material and color...
Overview: Chula Vista is remodeling their 911 communications center, updating technology, and creating a more functional, unified workspace for their 33-member dispatching team. After issuing an RFP and reviewing multiple responses, the Chula Vista selection team...
Overview: When searching for new 911 dispatch consoles, the Blue Earth County team sought a manufacturing partner that would deliver high-quality, functional 911 dispatch consoles and lifetime support. Challenge: The previous consoles fell into disrepair and...
We know that although typically not the primary decision-making criteria in selecting a dispatch console furniture manufacturer, warranty is an important part of the selection process for mission critical agencies. Which Console Furniture Warranty Provides the Best...
Explore Mission Critical Consoles Essential to buying mission critical console furniture is knowing your options and finding the best fit for your team. There are many console styles available to public safety 911 dispatch and operations control teams. However,...
At Russ Bassett, our design, engineering and manufacturing teams consistently seek improvement. We do this by maintaining close relationships with materials providers, technology vendors and mission critical teams in the field. We listen to their likes and dislikes,...
Now, more than ever before, mission critical agencies are seeking more effective methods for reducing the threat of the novel coronavirus. A new technology supplements the conventional methods of hand washing and cleaning. New Technology Disinfects 911 Dispatch...
The Regional Old Colony Communications Center (ROCCC), located in Duxbury, MA handles 911 calls, Police, Fire, and EMS dispatching for the Towns of Duxbury, Plympton, Halifax, Hanson and Rochester. In 2020 ROCCC unveiled its new headquarters which includes new public...
When you buy dispatch console furniture, you are making an important choice that will affect your team’s productivity for years. You do not want to make your purchases too quickly and end up with furniture that is not ideal for your team. This advice will help you...
When it comes to dispatch console furniture, it is important to consider the surface edge type. The surface edge is one of the first interfaces a dispatcher has with their console and it is a common rest for elbows and forearms. It is also often bumped by chairs. A...
Over the last several weeks we have all become reacquainted with hand-washing best practices and Tips for Keeping PSAPs Healthy – Cold, Flu and COVID-19. We know your 24/7 mission-critical center is concerned about preventing the spread of the virus and keeping teams...
Do you want to demo products before you buy and it's not in the cards to send teams to vendor showrooms or national APCO or NENA expos? For teams who want to explore the working features of a dispatch console without leaving their Comm Center, we have great news! Russ...
In 2019, Denver 911 Communications Center upgrades their 911 dispatch center. According to 9news.com, “The 43,000-square-foot center at 12025 E. 45th Ave. houses 53 call-takers and dispatchers, an increase from the previous location, which had the capacity to host...
If your center is considering new console furniture within the next few years, consider the top 3 recommendations from 911 centers who recently replaced aging dispatch consoles. 1 "IT'S NEVER TOO EARLY TO BEGIN YOUR RESEARCH" Explore multiple options to ensure you...