Public Safety Communications Project Profiles Rockdale County 911

Conyers, Georgia

Mid-sized center that dispatches Sheriff, Fire & EMS

The Challenge

The previous consoles were old and it was hard trying to get parts.

The Project Goal

The goal was to have something that would be comfortable for the dispatchers, with more workspace, climate controls, and advanced/updated technology. Something with a professional, sleek look that would match our lockers.

The Solution

After looking at all of the options, we decided to go with the Russ Bassett Flex workstations, ergonomic accessories, integrated features for technology, and lockers.
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Overview

31 Positions
(ECC & BackUp)


Installed In Dec 2024

Why Rockdale County 911 Selected Russ Bassett

We liked what we saw when we toured the NSX Comm Center. The customer service was EXCELLENT! Their bid also came in lower than that of another vendor we were considering.

I would and already have recommended Russ Bassett! The communication, customer service, the product and the features are top notch!

-Myisha Callaway, Deputy Director

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The Russ Bassett Experience

We ordered before we purchased the building for our new center. After purchasing the building, we were in communication with Russ Bassett for delivery. They conducted meetings with us and provided a timeline and explained how everything would go step by step.

Staff Enjoyment & Happiness

The staff is so much happier.

Everyone enjoys the new consoles.

Russ Bassett made this experience a breeze.

russbassett.com | info@russbassett.com | 800.350.2445
Proudly made in Whittier, CA, USA

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