Last updated on November 8th, 2023 at 11:10 pm
Dispatchers need high-functioning consoles to do their best, most efficient work. With over 60 years of experience in creating workplace furniture, Russ Bassett has the knowledge and experience to give you the absolute best dispatch console furniture that support your organization’s unique needs.
Here are a few of the reasons why Russ Bassett stands out as a dispatch console manufacturer and seller.
Our Process Includes Listening to Dispatchers
As a team, Russ Bassett works together with you to give your best possible dispatch consoles and project experience. For each project, we listen closely to our customers and the people who will use our products to design the best possible solution.
When you partner with Russ Bassett, you can expect us to:
- Listen to you closely. We ask questions to make sure we understand your team’s needs, requirements, and wants. This includes talking to the intended console users about any pain points they have experienced with the previous furniture.
- Work collaboratively with you to create the best design. We will design the dispatch console furniture, design the workspace as a whole depending on the project, and create a drawing to show and discuss what the new space will look like.
- Discuss and present the specific console features we believe will be most beneficial to your team.
- Create your customized dispatch consoles.
- Install your dispatch consoles and any other furniture you choose, with ongoing support through project completion and beyond.
- Keep your team protected with our 10-Year Everything Warranty, which includes all parts, shipping, and labor.
Each step of the way, Russ Bassett prioritizes your organization’s needs and experience. Our experienced, friendly team will be here to support you throughout the project and beyond.
Our Team Knows How to Help


The Russ Bassett sales team has some of the most experienced people in the console furniture industry. When you work with us, you will be talking and working with people who are deeply familiar with the needs of organizations like yours, easy to work with, and fully able to help you find the best dispatch console solutions for your needs.
Russ Bassett has been making dispatch consoles and other furniture for a long time. We’ve developed the processes to keep projects running smoothly and stay in communication through every stage of the process, even well after project completion. We’ve built a strong reputation based on excellent customer service.
We encourage you to ask our previous customers about their experience with us. You can also check out our long list of endorsements and installation surveys.