Now, more than ever before, mission critical agencies are seeking more effective methods for reducing the threat of the novel coronavirus. A new technology supplements the conventional methods of hand washing and cleaning. New Technology Disinfects 911 Dispatch...
The Regional Old Colony Communications Center (ROCCC), located in Duxbury, MA handles 911 calls, Police, Fire, and EMS dispatching for the Towns of Duxbury, Plympton, Halifax, Hanson and Rochester. In 2020 ROCCC unveiled its new headquarters which includes new public...
FFCic for Your DispatchersWhen you buy dispatch console furniture, you are making an important choice that will affect your team’s productivity for years. You do not want to make your purchases too quickly and end up with furniture that is not ideal for your team....
In its recent member newsletter, the Air Traffic Control Association (ATCA) spotlights Mitch Herrick, Russ Bassett Director, Air Traffic Control (ATC) Consoles. Read on to learn more about what makes ATC unique, the importance of project management, and effects of...
When it comes to dispatch console furniture, it is important to consider the surface edge type. The surface edge is one of the first interfaces a dispatcher has with their console and it is a common rest for elbows and forearms. It is also often bumped by chairs. A...
We all know 911 dispatchers have immensely stressful jobs. On top of all the usual work and home stressors, dispatchers spend day after day listening to the worst experiences of other people’s lives. Working in a dispatch center, it’s critical to take care of yourself...
As a 911 dispatcher, you provide assistance to your communities, your partners, families and friends. National Pubic Safety Telecommunicators Week is a wonderful time for us to recognize your dedication to the communities you serve. It's also the perfect time for you...
Over the last several weeks we have all become reacquainted with hand-washing best practices and Tips for Keeping PSAPs Healthy – Cold, Flu and COVID-19. We know your 24/7 mission-critical center is concerned about preventing the spread of the virus and keeping teams...
Keeping everyone healthy is paramount for public safety teams. Cold and flu season is upon us. And this year we are working together to #flattenthecurve of COVID-19. For those of you serving our communities at Public Safety Answering Points, from Critical Systems...
Do you want to demo products before you buy and it's not in the cards to send teams to vendor showrooms or national APCO or NENA expos? For teams who want to explore the working features of a dispatch console without leaving their Comm Center, we have great news! Russ...