It is an exciting time when your 911 dispatch center undergoes a face lift. Whether it is new paint, flooring, consoles, or all the above, there will be the need to consider materials and finishes. If you do not have an interior designer guiding material and color...
Overview: Chula Vista is remodeling their 911 communications center, updating technology, and creating a more functional, unified workspace for their 33-member dispatching team. After issuing an RFP and reviewing multiple responses, the Chula Vista selection team...
We are pleased to announce a new partnership with Certified, Veteran-Owned Small Business (CVE-VOSB) Corporate Environments International (“CEI”) to provide ergonomic technology furniture that improves operator comfort and delivers superior equipment and technology...
When you’re setting up a new command center, you need several types of furniture to meet your staff’s needs and promote an effective workspace. These are some of the main categories of command and control furniture you should be thinking about: 1. Command...
Security consoles and other security control room furniture should be designed to support the technology of today and tomorrow. As workflows adapt and emerging technologies provide new challenges, it is important to plan ahead. 1. Flexible Control Room...
Overview: When searching for new 911 dispatch consoles, the Blue Earth County team sought a manufacturing partner that would deliver high-quality, functional 911 dispatch consoles and lifetime support. Challenge: The previous consoles fell into disrepair and...
Whether it is a pandemic, economics or an appreciation for domestic manufacturing, buying American made products, including control room consoles, from American companies has become important to agencies, nationwide. The US government has codified “Buy American” for...
We know that although typically not the primary decision-making criteria in selecting a dispatch console furniture manufacturer, warranty is an important part of the selection process for mission critical agencies. Which Console Furniture Warranty Provides the Best...
When you’re running a mission-critical security operations center, you can’t settle for just any furniture. Your security consoles need to support long shifts, heavy-duty technology, and have a long life under warranty. With so many options, it can be hard to choose...
Explore Mission Critical Consoles Essential to buying mission critical console furniture is knowing your options and finding the best fit for your team. There are many console styles available to public safety 911 dispatch and operations control teams. However,...
We are pleased to announce a new partnership with ASR Enterprises, based in Downingtown, PA. ASR will represent Russ Bassett console furniture products in the Security Operations Control (SOC) market. ASR Enterprises is known for providing sales and marketing support...
At Russ Bassett, our design, engineering and manufacturing teams consistently seek improvement. We do this by maintaining close relationships with materials providers, technology vendors and mission critical teams in the field. We listen to their likes and dislikes,...
Now, more than ever before, mission critical agencies are seeking more effective methods for reducing the threat of the novel coronavirus. A new technology supplements the conventional methods of hand washing and cleaning. New Technology Disinfects 911 Dispatch...
The Regional Old Colony Communications Center (ROCCC), located in Duxbury, MA handles 911 calls, Police, Fire, and EMS dispatching for the Towns of Duxbury, Plympton, Halifax, Hanson and Rochester. In 2020 ROCCC unveiled its new headquarters which includes new public...
When you buy dispatch console furniture, you are making an important choice that will affect your team’s productivity for years. You do not want to make your purchases too quickly and end up with furniture that is not ideal for your team. This advice will help you...
In its recent member newsletter, the Air Traffic Control Association (ATCA) spotlights Mitch Herrick, Russ Bassett Director, Air Traffic Control (ATC) Consoles. Read on to learn more about what makes ATC unique, the importance of project management, and effects of...
When it comes to dispatch console furniture, it is important to consider the surface edge type. The surface edge is one of the first interfaces a dispatcher has with their console and it is a common rest for elbows and forearms. It is also often bumped by chairs. A...
We all know 911 dispatchers have immensely stressful jobs. On top of all the usual work and home stressors, dispatchers spend day after day listening to the worst experiences of other people’s lives. Working in a dispatch center, it’s critical to take care of yourself...
As a 911 dispatcher, you provide assistance to your communities, your partners, families and friends. National Pubic Safety Telecommunicators Week is a wonderful time for us to recognize your dedication to the communities you serve. It's also the perfect time for you...
Over the last several weeks we have all become reacquainted with hand-washing best practices and Tips for Keeping PSAPs Healthy – Cold, Flu and COVID-19. We know your 24/7 mission-critical center is concerned about preventing the spread of the virus and keeping teams...