Last updated on October 11th, 2023 at 08:27 pm
Russ Bassett isn’t just another control center furniture company. We strive to give our customers the very best experience from project conception to successful completion. Our goal is to create excellent customized solutions that meet your exact needs.
Our customers repeatedly tell us we provide an excellent experience, as you can see for yourself in our installation surveys. Here’s where you will see the difference with Russ Bassett:
We Have the Right Product
Russ Bassett’s consoles, storage solutions, tables, and accessories are customized for every customer’s needs. We recognize that no two organizations have the same furniture requirements and pain points, especially in mission-critical workstreams, so we listen closely and design custom solutions based on your goals.
With Russ Bassett, you get what you pay for and more in terms of functionality, longevity, and usability. We offer high-quality products at an excellent value. You can count on us to deliver an excellent solution, on-time and on budget.
We Have the Right People
Russ Bassett has one of the most experienced sales teams in the console furniture industry. That means the Russ Bassett team members you talk to will be easy to work with, deeply familiar with the needs of organizations like yours, and knowledgeable about which furniture solutions best fit those needs.
As an organization, we’ve been around for quite a while. We have a solid reputation as an excellent console furniture company with stellar customer service. That’s because we’ve developed the processes to keep your project running smoothly and stay in communication throughout every stage of the process, including long after the project is completed.
We Have the Right Process
The Russ Bassett team works together to give you the best possible experience from project conception through completion and beyond. Here’s what you can expect when you partner with us:
- We listen and ask questions to understand your requirements, needs, and wants. We talk to the intended console users to learn about any pain points they may have.
- We work collaboratively to create the ideal design of your console furniture and control center and create a drawing of what the new space will look like.
- We present the design to you and discuss the specific console features we believe will be most beneficial to the users.
- If you choose us, we create and install your customized console furniture.
- We provide ongoing support through project completion and beyond. All parts, shipping, and labor are covered under our 10-Year Everything Warranty.
Our customers consistently tell us we provide excellent service throughout each project. Check out our endorsements and installation surveys to see what they have to say about us!
When you choose Russ Bassett, you choose excellent value products and an experienced, friendly team that prioritizes your needs. We provide you with the best possible experience from start to finish, whether you are updating your command center or designing a completely new building.
Don’t believe us? Let us prove it to you! Set up a meeting with us to see the Russ Bassett Advantage firsthand.